Payment and dispatch
The following terms and conditions apply:
Shipping to coutries outside the EU with Deutsche Post can take longer than usual.
It can take up to 20 days. This does not happen very often, but if you can't wait that long, please don't order!
- Australia we can only ship via DHL International Parcel.
Canary Islands: Select Spain as shipping country and add the island name in brackets behind the city name. "City (Island)"
The products are delivered all over the world.
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
We charge a flat shipping fee of 4,60 € per order.
Deliveries to foreign countries:
We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight:
- up to 500g 8,90€ via Deutsche Post International Einschreiben (with tracking number)
- DHL Parcel EU (13,40€)
- DHL Parcel Express (USA: 39,90€, Australia:48€)
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2 - 5 days, for deliveries abroad within 5 - 50 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
The minimum order value is: 15 €.
Accepted Payment options
- Prepayment via transfer
- Payment via credit card
- Payment via PayPal
- Payment via PayPal Express
- Payment via Sofortüberweisung [immediate transfer] (via Klarna)
- Payment via Giropay
- Payment via Google Pay
- Payment via Apple Pay
Further details on payment
If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.
In case of questions, please contact us at the contact details mentioned in the Legal Notice.